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Warranty

 Horse Cycles Limited Warrantee

Horse cycles frames have a limited 5 year warranty

Horse Cycles paint has a limited 1 year warranty against material defects and flaw.

Components and accessories such as bearings, drivetrian, and wheels are warrantied by the original manufacturer. Any claims should be directed to the part manufacturer.

Horse cycles’ 5 year warranty covers manufacturing defects and material flaws. The warranty does not cover failure due to material fatigue. Fatigue is part of normal wear and tear. Just as bearing wears out, every material has the potential to wear out regardless of engineering thoughtfulness.

Manufacturing or material defects are likely to appear within a year or so of the first ride. If the frame fails after five years or more, that is most likely caused by fatigue rather than defect.

Failure due to rust or neglect or improper maintenance is not covered by warranty. Rust in an inevitable natural process that depends on many variables including climate, storage, usage, condensation, etc. The Application of a rust inhibitor inside the frame can help postpone oxidation.

Horse retains the sole option to repair or replace the frame as it sees fit.

  1. In no event will horse be responsible for consequential or special damages, including, but not limited to, pain and suffering. The bicycle rider assumes the risk of personal injury and understands that riding a bicycle assumes certain risks out of the realm of product performance or failure.

  2. The customer is responsible for all costs related to the disassembly and reassembly of the bike

  3. The customer is responsible for all costs related to the transport, delivery and return of any warranted item

  4. warranty only is valid for the original owner